Popular Articles
MX-1 and MX-P camera not connecting to Windows computers
We have recently been made aware that an update pushed by Microsoft to some Windows computers may be causing connection and driver problems with MX-1 and MX-P cameras. Affected Windows builds include those released in late December 2024 and January ...
Connecting your Camera to a Computer
1. Identify the USB Ports on your computer and ELMO. [EXAMPLE ELMO PRODUCTS; PORTS MAY VARY] [Computers] 2. Find the right software for your camera and computer combination on our website and install it. You can also check the user manual packaged ...
Image Mate + Cloud Black / White Screen with no camera output
It has come to our attention that some users on Lenovo and HP machines are unable to use the Image Mate + Cloud website. This is caused by a recent webcam driver update and our team is working on a fix. For now, please try using some alternative ...
Setting up your ELMO STEM Cam (TT-12W, MA-1, MO-2) for USB Connection
This article will explain how to setup your new ELMO STEM Cam for USB connection. Most TT-12W, MA-1, and MO-2 cameras will require this guide, but not all steps may be necessary. After following this guide, please see our guide for Connecting your ...
Connecting your Camera to a Projector
1. Identify the video input ports available on your projector and compare them to the video out ports on your ELMO camera. The ports will be labeled as 'OUT' on your camera. Please note that the ports available will vary depending on the model of ...