Popular Articles
Connecting your Camera to a Computer
1. Identify the USB Ports on your computer and ELMO. [EXAMPLE ELMO PRODUCTS; PORTS MAY VARY] [Computers] 2. Find the right software for your camera and computer combination on our website and install it. You can also check the user manual packaged ...
Setting up your ELMO STEM Cam for USB Connection
This article will explain how to setup your new ELMO STEM Cam for USB connection. Most TT-12W, MA-1, and MO-2 cameras will require this guide, but not all steps may be necessary. After following this guide, please see our guide for Connecting your ...
TT-12i and TT-12iD USB Mode
The TT-12i and TT-12iD must have the USB Mode Setting set to “UVC” to be recognized natively by a computer Operating System. During this process ensure the USB cable is NOT connected to the camera as it may cause the setting change to fail. 1. ...
Image Mate + Cloud Black Screen
It has come to our attention that some users on Lenovo and HP machines are unable to use the Image Mate + Cloud website. This is caused by a recent webcam driver update and our team is working on a fix. For now, please try using some alternative ...
How to Mute Image Mate 3 and Prevent Echoing
Follow the steps below to mute Image Mate 3 on Windows: 1. Right-Click the speaker icon located in the bottom right corner of your screen. 2. Click 'Open Volume Mixer'. ...