How to Mute Image Mate 3 and Prevent Echoing

How to Mute Image Mate 3 and Prevent Echoing

Follow the steps below to mute Image Mate 3 on Windows:

1. Right-Click the speaker icon located in the bottom right corner of your screen. 

2. Click 'Open Volume Mixer'.


3. Look for Image Mate 3 in the Volume Mixer. Mute the software by dragging the slider down and clicking the speaker icon. The icon should have a red crossout.  If you see multiple instances of Image Mate in the Volume Mixer, please make sure you mute all of them.
    • Related Articles

    • Mute Image Mate + Cloud

      If Image Mate + Cloud is generating an echo, you can mute the software using the Mute Toggle button. 
    • Image Mate + Cloud Disclaimer Box

      The first time you open Image Mate + Cloud, you will be presented with a disclaimer message. You can hid this by pressing the close button in the corner. To prevent it from showing up on future uses, please make sure you check off the "Do not show ...
    • Image Mate 3 Manual

      Download the Image Mate 3 manual from the link below:
    • Image Mate + Cloud Video Tutorial

    • Image Mate + Cloud Black / White Screen with no camera output

      It has come to our attention that some users on Lenovo and HP machines are unable to use the Image Mate + Cloud website. This is caused by a recent webcam driver update and our team is working on a fix. For now, please try using some alternative ...