How to Mute Image Mate 3 and Prevent Echoing
Follow the steps below to mute Image Mate 3 on Windows:
1. Right-Click the speaker icon located in the bottom right corner of your screen.
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2. Click 'Open Volume Mixer'.
![](https://support.elmousa.com/galleryDocuments/edbsn01a70cb98a763602dca6e39dfbfb0b8d81f62aaef7111b57f61f65c6a86ad84fcb9b09ffc190e0654ea40a88e0ccd324?inline=true)
3. Look for Image Mate 3 in the Volume Mixer. Mute the software by dragging the slider down and clicking the speaker icon. The icon should have a red crossout. If you see multiple instances of Image Mate in the Volume Mixer, please make sure you mute all of them.
![](https://support.elmousa.com/galleryDocuments/edbsn60d908a2e6216a2dbbbf18b45b46323ecaf1be7b7c055115ac0e41fa4d9a6e727dafe07f0ee401fc8421063f8e083a19?inline=true)