MA-1 / MO-2 Frozen Fix

If your MA-1 / MO-2 camera is unresponsive, please locate the reset button on the underside of the device. Using a paperclip (or similarly sized tool), press the reset button for 3 seconds while the camera is turned on. The ELMO will power off, and you can power it back on. The camera should now be responsive.  

• Related Articles

• MO-2 Product Support

  Having trouble setting up your MO-2 document camera? Use this article to troubleshoot common issues and get answers to your questions!  Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input ...

• MA-1 Product Support

  Having trouble setting up your MA-1 document camera? Use this article to troubleshoot common issues and get answers to your questions!  Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input ...

• Setting up your ELMO STEM Cam (TT-12W, MA-1, MO-2) for USB Connection

  This article will explain how to setup your new ELMO STEM Cam for USB connection. Most TT-12W, MA-1, and MO-2 cameras will require this guide, but not all steps may be necessary. After following this guide, please see our guide for Connecting your ...

• Miracast issues between STEM Cams (TT-12W, MO-2, MA-1) and third-party receivers

  We cannot guarantee compatibility for Miracast connections between ELMO STEM cams and non-ELMO receivers. Please contact the manufacturer of your Miracast device or smart display and verify: 1. The type of connection; peer-to-peer or network. This ...

• How to factory reset a STEM camera (TT-12W, MA-1, MO-2)

  If your camera is crashing, freezing, or having other issues, a factory reset is recommended. TT-12W and MO-2 models must be connected to a external display (TV, Monitor, Projector ; not a Computer) to enter the settings menus. Instructions can be ...