TT-12W, MA-1, MO-2 performance issues

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• Setting up your ELMO STEM Cam for USB Connection

  This article will explain how to setup your new ELMO STEM Cam for USB connection. Most TT-12W, MA-1, and MO-2 cameras will require this guide, but not all steps may be necessary.  After following this guide, please see our guide for Connecting your ...

• STEM Camera isn't responding Error

  To submit an online ticket: https://support.elmousa.com/portal/en/newticket

• MA-1 / MO-2 Frozen Fix

  If your MA-1 / MO-2 camera is unresponsive, please locate the reset button on the underside of the device. Using a paperclip (or similarly sized tool), press the reset button for 3 seconds while the camera is turned on. The ELMO will power off, and ...

• MO-1 Troubleshooting

  Having trouble setting up your MO-1 document camera? Use this article to troubleshoot common issues! Issue: Document Camera not recognized by computer. Most Common Cause: Cable issue. Solution: Connect camera to your computer using the USB output. Do ...

• MO-2 Product Support

  Having trouble setting up your MO-2 document camera? Use this article to troubleshoot common issues and get answers to your questions!  Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input ...