USB-C cable compatibility for TT-12G and MX-P3
The TT-12G and MX-P3 are supplied with a USB-C to USB-A connection cable. The camera's have a USB-C port for making connections between the ELMO and a computer.
These ports will not work with a double-sided USB-C cable; only a USB-C to USB-A cable will work.
These ports will not work with a double-sided USB-C cable; only a USB-C to USB-A cable will work.
Related Articles
MX-P Product Support
Having trouble setting up your MX-P document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input port. ...MX-1 and MX-P camera not connecting to Windows computers
We have recently been made aware that an update pushed by Microsoft to some Windows computers may be causing connection and driver problems with MX-1 and MX-P cameras. Affected Windows builds include those released in late December 2024 and January ...TT-12i and TT-12iD USB Mode
The TT-12i and TT-12iD must have the USB Mode Setting set to “UVC” to be recognized natively by a computer Operating System. During this process ensure the USB cable is NOT connected to the camera as it may cause the setting change to fail. 1. ...TT-12G Overview
MX-1 Product Support
Having trouble setting up your MX-1 document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input port. ...