Warranty Policy

Warranty Policy

ELMO USA Corp. products carry a product specific warranty covering parts and labor (see schedule below). Contact your ELMO USA Corp. representative for warranty information on accessories and lenses. 

Document Cameras

Product Group

Warranty Period

PX Series

5 Years

TT Series

5 Years

MA / MO / MX Series

5 Years

OX Series

3 Years* / 1 Year

* For units purchased on or after January 1st 2025 

 Interactive Displays

Product Group

Warranty Period

ELMO Board R1 (All Sizes)

5 Years

ELMO Board R2 (All Sizes)

5 Years

ELMO Board R2 HOL Version (All Sizes)

3 Years (5 Year with Registration) ^

^ For HOL units purchased after August 1, 2024. Before this date, 5 Years.

 

Accessories and Addons

Product Group

Warranty Period

ELMO Cast

2 Years

CRA-2 Wireless Tablet

1 Year

 

Pro AV

Product Group

Warranty Period

Huddle Space (HS) Series

3 Years

CVAS IFBOX

1 Year

CVAS TPC07

1 Year

As of January 2025



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