Driver installation issues on Windows 10 and 11
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Software and Drivers Downloads
Looking for software or drivers? Please visit our software page. All software requires a USB connection from your ELMO to your computer. If you're having trouble picking out the right software for your setup, please contact our support team.
MX-1 and MX-P camera not connecting to Windows computers
We have recently been made aware that an update pushed by Microsoft to some Windows computers may be causing connection and driver problems with MX-1 and MX-P cameras. Affected Windows builds include those released in late December 2024 and January ...
HDMI Passthrough issues with MacBooks
When setting up HDMI passthrough using a MacBook you may experience some connectivity issues. Please try the following to correct the problems. 1. Open the MacBook's display settings and try setting the resolution lower. For best results, please ...
Legacy Software
As of June 20th, 2023 the following software will be available by email request only. https://support.elmousa.com/portal/en/newticket These applications are no longer officially supported, and we cannot guarantee compatibility on modern computers. ...
MX-P3 Overview
Use this article to learn more about your new ELMO device. Package Contents Supported Software Windows 7 / 8 / 8.1 / 10 / 11 - Image Mate 5 - ELMO Interactive Toolbox for Windows - Image Mate + Cloud - Image Mate 4 MacOS 10.14 + - Image Mate 5 - ELMO ...