Important legacy software notice for Image Mate 3

Important legacy software notice for Image Mate 3

Image Mate 3 is now considered legacy software and is not officially supported on modern systems. We cannot guarantee the software will work now, or after any future Windows updates, and the support we can offer is limited. You may run into errors or installation failures.

The most common error requires you to disable a core part of Windows Defender. More information can be found here: Driver Install Issues for Image Mate 3
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