PX Series Startup Failure / Splash Screen Bug
It has come to our attention that PX series cameras running older firmware are experiencing a 'Splash Screen Bug' that prevents the cameras from properly starting. If your camera is affected, please submit an online request for a firmware update. https://support.elmousa.com/portal/en/newticket
Firmware updates are avalible by request only.
PX-10E and PX-30E Product Support
Having trouble setting up your PX series document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input ...
PX Series Serial RS232 Commands
PX Series TCP/IP commands
PDF Download link at bottom
PX-10E/30E RS232 port changes
Newer PX units will now use the Euro terminal block for RS-232C. The updated pinout can be found below - A full list of commands and specifications can be found here.
MX-P3 Connection Problems After Computer Reboot
Some versions of MX-P3 firmware have a bug where the camera will stop functioning after a computer reboot, or if the camera is plugged in before the computer is powered on. While this problem can be fixed by unplugging and plugging back in the ELMO, ...