PX Series Startup Failure / Splash Screen Bug

PX Series Startup Failure / Splash Screen Bug

It has come to our attention that PX series cameras running older firmware are experiencing a 'Splash Screen Bug' that prevents the cameras from properly starting. If your camera is affected, please try a firmware update. 

Firmware downloads and guides can be found here:
https://support.elmousa.com/portal/en/kb/document-cameras/firmware


 
    • Related Articles

    • PX-30E Firmware update

      This guide is intended for advanced users only. This guide will show you how to update the firmware of your device. Photos in this guide are of the PX-30E, but the process is the same across all PX series devices. To update your device, you will need ...
    • PX-10 Firmware update

      This guide is intended for advanced users only. This guide will show you how to update the firmware of your device. Photos in this guide are of the PX-30E, but the process is the same across all PX series devices. To update your device, you will need ...
    • PX-10E Firmware update

      This guide is intended for advanced users only. This guide will show you how to update the firmware of your device. Photos in this guide are of the PX-30E, but the process is the same across all PX series devices. To update your device, you will need ...
    • PX-30 Firmware update

      This guide is intended for advanced users only. This guide will show you how to update the firmware of your device. Photos in this guide are of the PX-30E, but the process is the same across all PX series devices. To update your device, you will need ...
    • PX-10E and PX-30E Product Support

      Having trouble setting up your PX series document camera? Use this article to troubleshoot common issues and get answers to your questions!  Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input ...