Use this article to learn more about your new ELMO device. For troubleshooting, please see our
device help page.
Package Contents
Windows 7 / 8 / 8.1 / 10 / 11
- Image Mate 5
- ELMO Interactive Toolbox for Windows
- Image Mate + Cloud
- Image Mate 4
MacOS 10.14 +
- ELMO Interactive Toolbox for Mac
- Image Mate + Cloud
ChromeOS
- Image Mate + Cloud
Part Identification
Related Articles
TT-12G Overview
TT-12F Overview
Use this article to learn more about your new ELMO device. For troubleshooting, please see our device help page. Package Contents Supported Software Windows 7 / 8 / 8.1 / 10 / 11 - Image Mate 5 - ELMO Interactive Toolbox for Windows - Image Mate + ...
TT-12W Product Support
Having trouble setting up your TT-12W document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input ...
TT-12i and TT-12iD USB Mode
The TT-12i and TT-12iD must have the USB Mode Setting set to “UVC” to be recognized natively by a computer Operating System. During this process ensure the USB cable is NOT connected to the camera as it may cause the setting change to fail. 1. ...
TT-02RX Troubleshooting
Having trouble setting up your TT-02RX document camera? Use this article to troubleshoot common issues! Issue: Document camera not recognized (Mac) Most Common Cause: Using a Multiport / hub USB-C Adapter Solution: Only use a 1-to-1 USB-C adapter ...