Use this article to learn more about your new ELMO device. For troubleshooting, please see our device help page. Package Contents Supported Software Windows 7 / 8 / 8.1 / 10 / 11 - Image Mate 5 - ELMO Interactive Toolbox for Windows - Image Mate + ...
TT-12W Product Support
Having trouble setting up your TT-12W document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input ...
TT-12i and TT-12iD USB Mode
The TT-12i and TT-12iD must have the USB Mode Setting set to “UVC” to be recognized natively by a computer Operating System. During this process ensure the USB cable is NOT connected to the camera as it may cause the setting change to fail. 1. ...
Having trouble setting up your TT-02RX document camera? Use this article to troubleshoot common issues! Issue: Document camera not recognized (Mac) Most Common Cause: Using a Multiport / hub USB-C Adapter Solution: Only use a 1-to-1 USB-C adapter ...
Having trouble setting up your TT-02s document camera? Use this article to troubleshoot common issues! Issue: Document Camera not recognized error Image Mate (Windows) Most Common Cause: Additional driver pack is not installed Solution: Run ...