Warranty Lookup

Warranty Lookup

For information on your device's warranty status, please submit a support ticket with your device's model number and serial number. 

To submit a ticket please click the link below: 
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    • Obtaining Warranty Service

      Warranty Terms Warranties are subject to the following conditions: (1) You must retain your bill of sale or provide other proof of purchase. Completing and mailing in the attached registration card within ten days after the original retail purchase ...
    • Obtaining Non-Warranty Service

      How to Obtain Non-Warranty Service To obtain non-warranty servicing, you should: (1) Arrange for the delivery of the equipment to the Authorized ELMO Service Center. Equipment shipped to the Service Center must be safely and securely packed, ...
    • Warranty Policy

      ELMO USA Corp. products carry a product specific warranty covering parts and labor (see schedule below). Contact your ELMO USA Corp. representative for warranty information on accessories and lenses. (As of July 2023) Download PDF Version: