ELMO Cast connection stability issues

ELMO Cast connection stability issues

If you are having connection stability issues (can't connect, dropped connections, no web gui)  with your ELMO Cast, please try the following - 

1. Use an USB AC adapter instead of connecting the USB power to the display. 

2. Reset the ELMO Cast. Next to the USB Power Port (3) is a small opening with a Reset Button (4). The ELMO Cast must be connected to power when you press the button. Hold the button for at least 8 seconds. Please note that the reset will also clear all settings and configuration. The admin pin will also be set to the default '000000' .


3. If you have multiple ELMO Casts please make sure there are no conflicting settings (i.e. identical SSID, Same IP on network).
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