OX-1 No Power when Connected to Computer
The OX-1 will not power on by itself when connected to a computer. You must have software open to turn on the OX-1 and to use it's LED light. The OX-1 automatically turns itself off when there is no software open to save power on your computer.
Connecting your Camera to a Computer
1. Identify the USB Ports on your computer and ELMO. [EXAMPLE ELMO PRODUCTS; PORTS MAY VARY] ...
OX-1 Product Support
Having trouble setting up your OX-1 document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera. Solution: Change USB cable. Change USB ...
Use this article to learn more about your new ELMO device. For troubleshooting, please see our device help page. Package Contents Supported Software Windows 7 / 8 / 8.1 / 10 - ELMO Interactive Toolbox for Windows - Image Mate + Cloud ...
TT-12W Product Support
Having trouble setting up your TT-12W document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input ...
MX-P3 Connection Problems After Computer Reboot
Some versions of MX-P3 firmware have a bug where the camera will stop functioning after a computer reboot, or if the camera is plugged in before the computer is powered on. While this problem can be fixed by unplugging and plugging back in the ELMO, ...