OX-1 No Power when Connected to Computer

OX-1 No Power when Connected to Computer

The OX-1 will not power on by itself when connected to a computer. You must have software open to turn on the OX-1 and to use it's LED light. The OX-1 automatically turns itself off when there is no software open to save power on your computer. 

For help troubleshooting, please see our article: OX-1 not powering on

To get software for your ELMO, please visit our software page. 
https://www.elmousa.com/software/ 

    • Related Articles

    • OX-1 not powering on

      If your OX-1 is not turning on please review this article for suggestions. 1 - If you just plugged in your OX-1 camera to your computer and nothing is happening, it is because you are not running software. The OX-1 requires software to use and will ...
    • Connecting your Camera to a Computer

      1. Identify the USB Ports on your computer and ELMO. [EXAMPLE ELMO PRODUCTS; PORTS MAY VARY] [Computers] 2. Find the right software for your camera and computer combination on our website and install it. You can also check the user manual packaged ...
    • OX-1 Product Support

      Having trouble setting up your OX-1 document camera? Use this article to troubleshoot common issues and get answers to your questions!  Troubleshooting  Problem: Camera not recognized / No image from camera. Solution: Change USB cable. Change USB ...
    • TT-12W Camera will not turn on and the power LED is flashing red

      Please try the following troubleshooting steps. 1. Change the power adapter with a known working one. 2. Unplug the unit, hold the power button for 10 seconds to drain residual power, and then plug it back in + wait 1 hour. 3. For cameras with a ...
    • TT-12W LED Light not working

      Sometimes a disruption of power to the TT-12W can cause the LED Light to stop functioning. To potentially correct the issue please try the following: 1. Unplug the camera's power adapter from the wall/power socket, then unplug the other end from the ...