Solid red power light and not powering on
OX-1 No Power when Connected to Computer
The OX-1 will not power on by itself when connected to a computer. You must have software open to turn on the OX-1 and to use it's LED light. The OX-1 automatically turns itself off when there is no software open to save power on your computer. To ...
TT-12W Product Support
Having trouble setting up your TT-12W document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input ...
TT-12iD / TT-12i powering off after short usage time
To submit an online ticket: https://support.elmousa.com/portal/en/newticket
TT-12iD and TT-12i Troubleshooting
Having trouble setting up your TT-12iD / TT-12i document camera? Use this article to troubleshoot common issues! Issue: Document Camera not recognized by computer. Most Common Cause: Cable issue. Solution: Connect camera to your computer using the ...
Replacement cables can be purchased from our online store. https://www.elmousa.com/product-category/parts-accessories/ Please contact support if you are unsure which cable you require.