TT-02 Troubleshooting

TT-02 Troubleshooting

Having trouble setting up your TT-02 document camera? Use this article to troubleshoot common issues!

This camera cannot be used with a computer, and is not compatible with any ELMO software.

Issue: No Image from Document Camera output
Most Common Cause: The output selection switch is set to the improper position.
Solution: Reset output selection switch to proper position (See Figure 1)
Secondary Solution: Factory service is required. Reference ELMO Service and Repair Instructions.




Issue: Flashing green power button LED
Most Common Cause: Faulty AC adapter
Solution: Replace with known working AC adapter to check operation. If operation is confirmed with known working AC adapter please contact ELMO Technical Support.
Secondary Cause: Faulty TT-02 mainboard
Solution: None - Camera has reached end of support and repair is no longer possible. 


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