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TT-12W Firmware update + Blinking red light fix
This guide if for cameras with a serial number of 4220000 or higher. If you have a lower serial number, please submit a support ticket. This guide is intended for advanced users only. Please review troubleshooting tips before trying. If your TT-12W ...
TT-12W Product Support
Having trouble setting up your TT-12W document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input port. ...
TT-12W Camera will not turn on and the power LED is flashing red
Please try the following troubleshooting steps. 1. Change the power adapter with a known working one. 2. Unplug the unit, hold the power button for 10 seconds to drain residual power, and then plug it back in + wait 1 hour. 3. For cameras with a ...
TT-12i and TT-12iD USB Mode
The TT-12i and TT-12iD must have the USB Mode Setting set to “UVC” to be recognized natively by a computer Operating System. During this process ensure the USB cable is NOT connected to the camera as it may cause the setting change to fail. 1. ...
TT-02s Troubleshooting
Having trouble setting up your TT-02s document camera? Use this article to troubleshoot common issues! Issue: Document Camera not recognized error Image Mate (Windows) Most Common Cause: Additional driver pack is not installed Solution: Run ...