Related Articles
TT-12W Blinking red light firmware update
This guide if for cameras with a serial number of 4800000 or higher. If you have a lower serial number, please submit a support ticket. This guide is intended for advanced users only. Please review troubleshooting tips before trying. If your TT-12W ...
TT-12W Product Support
Having trouble setting up your TT-12W document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input port. ...
TT-12W Camera will not turn on and the power LED is flashing red
Please try the following troubleshooting steps. 1. Change the power adapter with a known working one. 2. Unplug the unit, hold the power button for 10 seconds to drain residual power, and then plug it back in + wait 1 hour. 3. For cameras with a ...
TT-12i and TT-12iD USB Mode
The TT-12i and TT-12iD must have the USB Mode Setting set to “UVC” to be recognized natively by a computer Operating System. During this process ensure the USB cable is NOT connected to the camera as it may cause the setting change to fail. 1. ...
TT-02RX Troubleshooting
Having trouble setting up your TT-02RX document camera? Use this article to troubleshoot common issues! Issue: Document camera not recognized (Mac) Most Common Cause: Using a Multiport / hub USB-C Adapter Solution: Only use a 1-to-1 USB-C adapter ...