TT-12W Black bars on side of screen when connected to Image Mate computer app

If your Image Mate computer app is connected to a TT-12W and there are black bars on the side of the screen, it is likely that your camera's internal rotation feature was engaged. When the camera rotates the picture 90° , black bars are added to the image to compensate for the change is aspect ration. Normally you can correct this by pressing the rotate button on the TT-12W directly a few times. 



If you image is only rotating 180°, you may need to connect your camera to a display and change the rotation settings. By default the camera should rotate 90°. 

For help connecting your camera to a display: Connecting your Camera to a TV or Monitor or Connecting your Camera to a Projector

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