FAQ / Troubleshooting Guides
TT-12G Product Support
Having trouble setting up your TT-12G document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input port. ...
TT-12iD and TT-12i Troubleshooting
Having trouble setting up your TT-12iD / TT-12i document camera? Use this article to troubleshoot common issues! Issue: Document Camera not recognized by computer. Most Common Cause: Cable issue. Solution: Connect camera to your computer using the ...
MO-1 Troubleshooting
Having trouble setting up your MO-1 document camera? Use this article to troubleshoot common issues! Issue: Document Camera not recognized by computer. Most Common Cause: Cable issue. Solution: Connect camera to your computer using the USB output. Do ...
CRA-2 Product Support
Having trouble setting up your CRA-2 wireless writing tablet? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: No response from tablet. Solution: Check that dongle is properly connected. If ...
MX-1 Product Support
Having trouble setting up your MX-1 document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input port. ...
MX-P Product Support
Having trouble setting up your MX-P document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input port. ...
TT-02u Troubleshooting
Having trouble setting up your TT-02u document camera? Use this article to troubleshoot common issues! Issue: Document Camera not recognized error Image Mate (Windows) Most Common Cause: Additional driver pack is not installed Solution: Run ...
TT-02s Troubleshooting
Having trouble setting up your TT-02s document camera? Use this article to troubleshoot common issues! Issue: Document Camera not recognized error Image Mate (Windows) Most Common Cause: Additional driver pack is not installed Solution: Run ...
TT-02RX Troubleshooting
Having trouble setting up your TT-02RX document camera? Use this article to troubleshoot common issues! Issue: Document Camera not recognized error Image Mate (Windows) Most Common Cause: Driver or software is not properly installed Solution: ...
TT-02 Troubleshooting
Having trouble setting up your TT-02 document camera? Use this article to troubleshoot common issues! This camera cannot be used with a computer, and is not compatible with any ELMO software. Issue: No Image from Document Camera output Most Common ...
PX-10E and PX-30E Product Support
Having trouble setting up your PX series document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input ...
TT-12F Product Support
Having trouble setting up your TT-12F document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input ...
TT-12W Product Support
Having trouble setting up your TT-12W document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input port. ...
MO-2 Product Support
Having trouble setting up your MO-2 document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input ...
MA-1 Product Support
Having trouble setting up your MA-1 document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input ...
MX-P2 Product Support
Having trouble setting up your MX-P2 document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera Solution: Change cable and/or input port. ...
OX-1 Product Support
Having trouble setting up your OX-1 document camera? Use this article to troubleshoot common issues and get answers to your questions! Troubleshooting Problem: Camera not recognized / No image from camera. Solution: Change USB cable. Change USB ...